Welcome! Walk In or Schedule a Visit

The Federal Way Custom Jewelers physical showroom is open Tuesday – Saturday 10am – 6pm, walk-ins welcome. We are located centrally in Federal Way, west of I5 on 320th street, between Trader Joe’s and Crumbl Cookies. Stop by and shop our collection any time at your convenience; or browse our online store 24/7. 

We recommend scheduling an appointment for custom jewelry design, complex repairs, or estate advising & appraisals such that we can best serve your needs. You are welcome to include a photo when you message us, or email with additional images. To book an appointment, submit the form below or call us at 253-839-7389. We will contact you within 24 hours to confirm your appointment or schedule you at a different time.

Have a repair or custom project in mind? Just a question? We are happy to discuss your project remotely, before we meet. Use the form below to submit your request, and include as much information about the repair/project as possible- photos are very helpful! We will get back to you as soon as we can!

Request An Appointment or Virtual Estimate

Operating Hours & Other Information

We are open Tuesday through Saturday, 10am ’til 6pm. We are closed Sunday / Monday, as well as major holidays. As a family business, we occasionally close for special events or in case of emergency. Check our social media and Google Maps profile for latest hours and events. 

Thank you to all of our loyal clients for your support through the COVID19 crisis. While masks are no longer required in-store, we are still happy to wear them by request, or schedule a private shopping appointment for those with immune deficiencies. We have a wide selection of jewelry in our online store, but for widest and most current inventory, we recommend an in-store visit. Curbside pickup, email quoting, and remote video consultations are still available; please use the form above to discuss options tailored to your needs.